Terms of Service

The website is operated by sparkage, 14 Quayside Works, Haven Road, Exeter EX2 8DP, United Kingdom. Questions about these terms can be sent to [email protected] or put to us by telephone on 01392 410286. Please name the page your message concerns.

These terms cover every page published under sparkage.org, the material shown there and any enquiry sent through the site. The version that is online when you open a page applies to that visit. A separate written agreement with sparkage takes precedence for the matters it settles.

The website may be used to find out about our work and to contact us. Any use that damages the site, other visitors or third parties is prohibited, including attempts to bypass security measures, the automated collection of published data and unsolicited advertising sent through the form. Access may be blocked after misuse.

We try to keep the website online, but we cannot promise that it will always be reachable. Maintenance, technical faults or problems at our hosting provider can interrupt access, and we may change, limit or remove parts of the site at any time without notice.

If you are not satisfied with our work or with something published on this website, please write to [email protected] and describe the matter, the page concerned and the outcome you want. We confirm receipt and answer as soon as we can. Both parties will first try to settle a disagreement directly.

The pages describe the work of sparkage in general terms and may change at any time. Nothing published here is a binding offer or a promise of a certain result; an agreement with us comes about only when we confirm a request or sign a separate contract with you.

The content of this website is general information and does not replace advice on your own situation. Please do not base decisions on these pages alone; for an assessment of a specific case, contact us at [email protected] or 01392 410286 so that we can look at the details.

All content on sparkage.org is protected by copyright. Reproducing, publishing or reusing texts and images beyond what the law allows requires our written permission. You may keep a copy for your own reference as long as notices of authorship stay intact; our name and logo may not be used without consent.

Links to other websites are offered for convenience. We do not endorse their content, offers or handling of data, which follow the rules of the operator concerned. Should a linked page contain unlawful material, please let us know and we will review the link.

You are responsible for what you send us through the form or by email, and you must be entitled to share it. Please do not send confidential documents or sensitive information this way; call 01392 410286 if another channel is needed. We use your message only to answer it.

This website is offered free of charge and as it is. Within the limits the law sets, we are not liable for losses that follow from using it, for data lost while a page loads or for interruptions of access; the rights the law gives you are not affected.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over disputes arising from the use of this website. Mandatory consumer protection rules that apply where you live remain unaffected.

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in effect. We may amend the terms when the website, our services or the legal requirements change; the version published here applies from the date shown above, and further use of the site counts as acceptance.